Worldwide
delivery
4,500+
partners
520,000+
shipments/year
Quote in
2 hours
Why auction houses trust ThePackengers for lot shipping
Shipping auction lots is not like standard parcel delivery. Each item whether a signed painting, a rare piece of furniture, or fragile porcelain requires individual assessment, specialist packaging, and precise coordination with sale calendars and buyer expectations.
ThePackengers was built specifically for this environment. Our teams are trained to handle high-value, fragile, and oversized items with the same care your auction room gives to the sale itself. Every shipment is assigned a unique tracking reference, giving both your team and the buyer complete visibility at every stage.
With partnerships across the world and over 4,500 logistics providers in every major market, we ensure your lots reach their destinations whether across town or across continents on time and in perfect condition.
Our lot collection and packaging process
The ThePackengers process is built around four key stages, each designed to eliminate risk and save your team time.
Collection.
Our teams collect lots directly from your auction house, gallery, or storage space. We coordinate collection schedules around your sale dates, ensuring minimal disruption to your operations.
Specialist packaging.
Each lot is assessed individually. Fragile items receive custom internal padding and rigid outer protection. Oversized works sculptures, large-format canvases, mirrors are crated as required. We never use a one-size-fits-all approach to auction lot packaging.
Secure transport.
Lots are transported via our vetted carrier network, selected for each route based on transit time, handling standards, and item sensitivity. All shipments can include comprehensive insurance cover, available directly through your quote.
Delivery and confirmation.
Buyers receive real-time tracking updates from dispatch to delivery. On-site installation is available upon request for larger items.
A shipment management dashboard built for auction operations
Managing post-sale logistics across dozens of buyers and hundreds of lots requires more than spreadsheets and emails. ThePackengers provides auction houses with a dedicated shipment management interface, giving your team full operational control without the administrative burden.
From a single dashboard, you can track every lot by its unique reference, filter shipments by status, destination, or sale date, and export data in CSV format for accounting and reporting purposes. Invoices and transport documents are centralised and accessible at any time including months after the sale.
The result: less time spent chasing carriers, fewer buyer enquiries to handle, and a more professional post-sale experience that reflects well on your auction house.
International shipping for auction lots delivered worldwide
Today's auction buyers are global. A lot sold in Paris may need to reach a collector in New York, Tokyo, or Dubai within days. ThePackengers makes international auction lot shipping straightforward, with a truly global network and direct partnerships with leading carriers including DHL, UPS, and specialist art freight providers.
We handle all customs documentation and export formalities, including CITES certificates for works containing protected materials, and ATA Carnet support where required. Your buyers receive clear communication throughout, in their language, at every step.
For high-value international shipments, we offer dedicated insurance options with cover assessed on the hammer price of the lot ensuring your buyers are fully protected regardless of destination.
The results auction houses see with ThePackengers
Auction houses that partner with ThePackengers consistently report three measurable improvements to their post-sale operations.
Time saved.
By outsourcing lot packaging and shipping coordination entirely, your internal teams are freed to focus on sale preparation, client relationships, and catalogue production not carrier negotiations and tracking queries.
Buyer satisfaction.
Buyers who receive their lots promptly, in perfect condition, with clear tracking throughout, are far more likely to return for future sales. Post-sale logistics is increasingly a differentiator in a competitive auction market.
Cost control.
Our quotes are transparent and all-inclusive. Packaging, collection, insurance, and delivery are priced per lot no hidden fees, no end-of-month surprises. Many auction houses find that working with a specialist actually reduces their average cost per shipment versus managing carriers directly.
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