White-Glove Shipping for Art Collectors and Professional Dealers

White-Glove Shipping for Art Collectors and Professional Dealers

Whether you are a private collector shipping a painting purchased at auction, or a professional dealer managing ongoing client deliveries from your gallery or boutique, the stakes of getting logistics wrong are exactly the same: a damaged piece, a delayed delivery, or a lost shipment can destroy a relationship that took years to build. ThePackengers provides specialist packaging and worldwide shipping for collectors and art dealers handling every aspect of the logistics process so that you, and your clients, never have to think about it.

Whether you are a private collector shipping a painting purchased at auction, or a professional dealer managing ongoing client deliveries from your gallery or boutique, the stakes of getting logistics wrong are exactly the same: a damaged piece, a delayed delivery, or a lost shipment can destroy a relationship that took years to build. ThePackengers provides specialist packaging and worldwide shipping for collectors and art dealers handling every aspect of the logistics process so that you, and your clients, never have to think about it.

Worldwide
delivery

4,500+ carrier partners

4.35 on Trustpilot

Quote in 2 hours

Dealer woman looking at antique item
Dealer woman looking at antique item

For collectors: shipping your acquisitions with complete peace of mind

Once your purchase is confirmed, our team coordinates directly with the auction house, gallery, or seller for collection. You don't need to negotiate access, arrange carrier accounts, or source packaging materials. We handle all of it.

Every acquisition is assessed on its own terms. A large oil painting on canvas, a bronze sculpture, a set of decorative ceramics, or a vintage poster each receives packaging matched to its specific fragility, dimensions, and value. For particularly significant works, we recommend custom timber crating with internal foam supports designed to the exact dimensions of the piece.

Delivery is tracked in real time, with updates sent directly to you. Insurance is available on all shipments, assessed on the declared or hammer price of the work. And if you need the piece installed at destination hung correctly, positioned precisely our teams offer on-site installation as an add-on.

For dealers: make shipping part of the sale, not an afterthought

For professional art dealers, the ability to offer clients a seamless, fully managed shipping experience is increasingly a commercial expectation not a nice-to-have. Buyers who purchase from established galleries or recognised dealers expect the logistics to be handled with the same professionalism as the sale itself.

ThePackengers gives dealers the infrastructure to deliver exactly that, without building a logistics operation in-house. From the moment a sale is confirmed, you can generate a shipping quote, book collection, and share tracking information with your client all from a single interface, in a matter of minutes.

For dealers active across multiple channels gallery sales, art fairs, online platforms, private sales the ability to centralise all shipment management in one place is a significant operational gain.

The Dealer Tool logistics built for how dealers actually work

The ThePackengers Dealer Tool is a dedicated logistics management platform designed around the realities of professional art dealing: fast-moving sales, varied item types, clients across multiple countries, and the constant pressure to deliver a client experience that reinforces your reputation.

At point of sale:

generate a packaging and delivery price in seconds in-gallery, at a fair, or remotely. Add it to the invoice directly, with no separate logistics conversation needed.

Catalogue:

connect each work to its shipment record for clear traceability across your full inventory. Showcase available works in an online catalogue where each piece has shipping options pre-configured.

Operations:

all active and historical shipments in one view. Filter by status, destination, or date. Access documents, invoices, and tracking history at any time.

Client experience:

buyers receive professional tracking updates throughout the delivery process reinforcing confidence in your gallery and reducing inbound queries after the sale.

Every type of work collectors and dealers ship handled with expertise

Paintings and works on canvas:

from small framed oils to large-format unframed canvases. Custom crating for oversized works.

Sculpture and 3D works:

bronze, ceramic, stone, mixed media. Internal foam structures cut to the specific geometry of the piece.

Works on paper and prints:

drawings, photographs, engravings, limited editions. Acid-free boards and moisture-resistant sleeves.

Decorative arts and antiques:

ceramics, glassware, silverware, furniture. Specialist wrapping and rigid outer protection as required.

Jewellery and collectibles:

high-value small items requiring discreet, secure packaging and full insurance cover.

Mirrors and glass works:

protective film, foam padding, corner guards, and rigid outer casing one of the highest-risk categories in transit.

Trusted by collectors and dealers worldwide

With over 520,000 shipments completed per year and a 4.3/5 rating on Trustpilot from more than 7,800 reviews, ThePackengers has built a track record that collectors and dealers rely on for their most significant acquisitions and client deliveries.

Our customers consistently highlight three things: the quality of the packaging, the reliability of the delivery, and the peace of mind that comes from knowing their most valuable pieces are in expert hands.

Tablet view thepackengers dealer tool

Most Asked Questions

How can I get a quote?

You can get a quote directly on www.thepackengers.com under the "Get a Quote" tab or simply send us an email to hello@thepackengers.com. We guarantee a response within 2 hours. Quote requests cannot be processed by phone.

How Can I Track my order?

You can track your order by logging into your account, in the "Your Orders" section, or on our website www.ThePackengers.com in "Track my shipment".

Are my goods insured?

Our quotes always include comprehensive insurance. It is up to you to decide whether you want to purchase it. If you purchase the insurance, you are covered in case of damage, loss, or deterioration. If you do not purchase the insurance, no claims will be accepted.

Most Asked Questions

How can I get a quote?

You can get a quote directly on www.thepackengers.com under the "Get a Quote" tab or simply send us an email to hello@thepackengers.com. We guarantee a response within 2 hours. Quote requests cannot be processed by phone.

How Can I Track my order?

You can track your order by logging into your account, in the "Your Orders" section, or on our website www.ThePackengers.com in "Track my shipment".

Are my goods insured?

Our quotes always include comprehensive insurance. It is up to you to decide whether you want to purchase it. If you purchase the insurance, you are covered in case of damage, loss, or deterioration. If you do not purchase the insurance, no claims will be accepted.

Most Asked Questions

How can I get a quote?

You can get a quote directly on www.thepackengers.com under the "Get a Quote" tab or simply send us an email to hello@thepackengers.com. We guarantee a response within 2 hours. Quote requests cannot be processed by phone.

How Can I Track my order?

You can track your order by logging into your account, in the "Your Orders" section, or on our website www.ThePackengers.com in "Track my shipment".

Are my goods insured?

Our quotes always include comprehensive insurance. It is up to you to decide whether you want to purchase it. If you purchase the insurance, you are covered in case of damage, loss, or deterioration. If you do not purchase the insurance, no claims will be accepted.

Dealer / collector background

Ship your collection with the confidence it deserves.

Whether you're a collector shipping a single auction purchase, or a dealer managing dozens of client deliveries each month, ThePackengers gives you the specialist expertise, global reach, and tools to make every shipment reflect the quality of what's inside.

Dealer / collector background

Ship your collection with the confidence it deserves.

Whether you're a collector shipping a single auction purchase, or a dealer managing dozens of client deliveries each month, ThePackengers gives you the specialist expertise, global reach, and tools to make every shipment reflect the quality of what's inside.

Dealer / collector background

Ship your collection with the confidence it deserves.

Whether you're a collector shipping a single auction purchase, or a dealer managing dozens of client deliveries each month, ThePackengers gives you the specialist expertise, global reach, and tools to make every shipment reflect the quality of what's inside.

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