Worldwide
delivery
4,500+
partners
520,000+
shipments/year
Quote in
2 hours
Why fine art galleries choose ThePackengers for artwork shipping
When a collector buys a piece from your gallery, the moment they open the crate at home is an extension of the gallery experience. A damaged canvas, a scratched frame, or a delayed delivery doesn't just cost money it damages trust and undermines the relationship you've built.
ThePackengers was designed to protect that relationship. Our packaging specialists assess each artwork individually before selecting the appropriate materials and method acid-free tissue, foam inserts, double-walled cardboard, or custom timber crating depending on the fragility, dimensions, and destination of the piece.
We collect directly from your gallery, fair booth, or storage space, and coordinate delivery to your client's home, office, or secondary gallery with white-glove handling and installation available at destination. Every shipment is tracked in real time, and your clients receive proactive updates from dispatch to delivery.
Specialist packaging for every type of artwork
No two artworks are alike, and no two shipments should be treated the same way. The packaging approach that works for a framed watercolour on paper is entirely different from what's needed for a large bronze sculpture or a fragile ceramic piece.
Paintings and works on canvas.
Glazed works are wrapped with glass-protective film before padding. Unglazed canvases receive face protection and corner guards. Oversized paintings are crated in custom timber boxes lined with foam, designed for the specific dimensions and weight of the work.
Sculptures and three-dimensional works.
Each piece is assessed for its centre of gravity, fragility points, and material sensitivity. Internal foam structures are cut to shape, and the outer crate is engineered to withstand the stresses of international freight.
Works on paper, photography, and prints.
Unframed works are sandwiched between acid-free boards and sealed in moisture-resistant sleeves before outer packaging. Framed works receive the same treatment as paintings of equivalent size.
Mixed media and installations.
For complex or multi-component works, our team will contact the gallery and where appropriate the artist to ensure packaging respects the integrity of the piece.
The Dealer Tool: manage all your gallery shipments from one place
For galleries handling multiple sales, art fairs, and client deliveries at once, managing logistics across different carriers and spreadsheets quickly becomes unworkable. ThePackengers' Dealer Tool was built specifically for art professionals who need to stay in control of their shipping operations without adding to their administrative load.
From a single dashboard, you can generate instant quotes at point of sale, track every active delivery in real time, link each work to its shipment record, and select packaging grade, insurance cover, and transport type per shipment. Available on tablet and desktop, the Dealer Tool integrates naturally into the pace of gallery operations whether you're preparing a solo show, managing post-fair sales, or coordinating a multi-work collector delivery.
International artwork shipping seamless worldwide delivery
The art market is inherently global. A gallery based in Paris may regularly ship works to collectors in London, New York, Hong Kong, or São Paulo each destination bringing its own customs requirements, carrier constraints, and handling expectations.
ThePackengers manages international fine art shipping end-to-end. We handle all export documentation, including customs declarations, proforma invoices for temporary export, and CITES certificates where required for works incorporating protected materials. Our carrier network is selected route by route, prioritising handlers with specialist art freight experience.
For galleries participating in international art fairs Art Basel, Frieze, FIAC, and others we offer coordinated collection and return shipping, managed around your fair calendar to ensure no work is left waiting at a fairground or in transit beyond its scheduled return date.
Extending the gallery experience beyond the sale
The moment a collector receives their purchase is one of the most emotionally significant moments in the relationship between buyer, artwork, and gallery. It is also one of the most underinvested.
ThePackengers gives your gallery a way to carry the care and professionalism of the sale experience all the way to your client's door. White-glove delivery means works arrive in pristine condition, presented with the attention they deserve. On-site installation, available on request, means your client doesn't have to worry about how to hang a large canvas or position a heavy sculpture.
This level of service is increasingly a differentiator for galleries competing for serious collectors. It signals that the relationship matters beyond the transaction and it gives clients a reason to come back.
Most Asked Questions
How can I get a quote?
You can get a quote directly on www.thepackengers.com under the "Get a Quote" tab or simply send us an email to hello@thepackengers.com. We guarantee a response within 2 hours. Quote requests cannot be processed by phone.
How Can I Track my order?
You can track your order by logging into your account, in the "Your Orders" section, or on our website www.ThePackengers.com in "Track my shipment".
Are my goods insured?
Our quotes always include comprehensive insurance. It is up to you to decide whether you want to purchase it. If you purchase the insurance, you are covered in case of damage, loss, or deterioration. If you do not purchase the insurance, no claims will be accepted.
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